Original Post — Direct link
Everytime I play a round I get the eliminated screen then i crash, I also crash around the 20 minute mark in a game please help I really love this game!!!
almost 4 years ago - UbiDork - Direct link
VOID.mosa: Hi there! For this issue, can you please tell me if you have tried these PC Troubleshooting Steps?
almost 4 years ago - UbiDork - Direct link
VOID.mosa: Hi there! For this issue, can you please tell me if you have tried these PC Troubleshooting Steps?
almost 4 years ago - Ubi-Viral - Direct link
Originally Posted by VOID.mosa
@ubidork still doesnt work
Originally Posted by Da_whis
same issue
Thank you for getting back to us and sorry to hear that the game is still crashing for you. Can you please provide the following information about your system:

Operating System:
Graphics Card:
Processor:
Are you running Vulkan?
Are your graphics drivers fully up to date?

Thank you and we look forward to hearing from you soon.
almost 4 years ago - Ubi-Viral - Direct link
Hey, VOID.mosa and Da_whis!

Thank you for getting back to us. Can we ask you to reinstall the game and see if the issue persists, please?

Thank you.
almost 4 years ago - Ubi-Viral - Direct link
Hi folks!

I have been contacted by the Hyper Scape team with a possible solution to this issue. If you are using custom graphics settings in the game please switch to a preset such as High, Medium, Low etc... and the crashing issue should stop.

Let us know if you need anything else, please.

Thank you.