Original Post — Direct link
I have the game with all the drivers updated to date on my pc and even so the game stays in the background when I try to start it to play.
over 4 years ago - Ubi-Spud - Direct link
Hey TheNeoRex, welcome to the forums!

I'm sorry that you are experiencing this. Could you please verify your game files:

1. In Uplay, click on Games tab at the top of the window
2. On the next screen, hover over the game tile. This will make a little arrow appear at the bottom right of the tile
3. Click on this arrow to make a drop-down menu appear, then click on Verify files

After this, please perform a clean boot and test the game again. If the issue persists, please let us know!
over 4 years ago - Ubi-Spud - Direct link
Originally Posted by TheNeoRex
I have already checked the game files and even so the game is still in the background and I have seen that there are many players who have this same problem and we are still waiting for a solution to the problem because we do not know how to correct it and I have all the drivers updated to the latest version of graphics, processor and operating system and currently I play on xbox one x to be able to play the game but I want to play it on pc too and because of this problem I can't.
Could you please run through the rest of this guide? If you meet the system requirements, the game is running and you're getting no errors, then something is preventing it from displaying. Try running the game and Uplay with admin privileges. If this does not resolve the problem, run through the rest of the guide and send us your system files if necessary.
over 4 years ago - Ubi-Spud - Direct link
Originally Posted by TheNeoRex
i have a gtx 1060 3gb from vram. a processor i7 2600 3.40 GHz. 12 GB Ram.I have checked the uplay and game files. I have also tried to run both the uplay launcher together with the game as administrator and the game still does not work and I have all the drivers of my pc updated. maybe a future update will fix this problem.
There''s definitely something else causing this - would you be able to open a ticket and submit your system files? You can share the ticket number here when you've done so - I'd like to investigate this further for you!