[2020] [Crash/Freeze]Game won't launch

Hey itsmemaynk,

Welcome to the Ubisoft Forums, and thank you for reaching out about the issues you are experiencing with launching Hyper Scape.

As a first matter to address, I removed your email address from your post, as this is sensitive / private information and should not be publicly shared. If needing assistance in private, please contact us via support case, Live Chat, or social media PM (Facebook / Twitter).

Now, in terms of the issues you're having - I'd recommend running through any steps not yet completed in our guide here, in particular the reinstallation of supporting software. If issues continue after all of those steps are completed, please let me know here, and provide me with a full list of your specs. Thanks!