Original Post — Direct link
Hey, i need help. I open this game but i have a error display driver version. I update my driver 1 day ago 20.8.2 but this error says minimum version 20.7.2 . Pls Help.

over 3 years ago - Ubi-Borealis - Direct link
Originally Posted by RogFien
Hey, i need help. I open this game but i have a error display driver version. I update my driver 1 day ago 20.8.2 but this error says minimum version 20.7.2 . Pls Help.

Hello there RogFien! Welcome to the forums!

Could you let me know if you are using a desktop computer or a laptop?
over 3 years ago - Ubi-Borealis - Direct link
Originally Posted by RogFien
Desktop Computer
Thanks for letting me know that!

To help us investigate this further, we'd like to see some system files. Could you please open a support case and attach an MSinfo and DxDiag. Once you've done this, could you let us know your case number so we can take a closer look? Thanks!
over 3 years ago - Ubi-Borealis - Direct link
Originally Posted by RogFien
12541691 This number is my support number. Thx for helping
Thanks for sharing! It looks like your DxDiag didn't upload properly. Could you please upload a fresh file for me? Please ensure that all data is present in the .txt file.Thank you!
over 3 years ago - Ubi-Borealis - Direct link
Originally Posted by RogFien
I upload my dxdiag.txt and msinfo.txt .
Thanks for updating me!

I've taken a look at your case and I can see that it's been escalated for further investigation from our game team. Once they've had a chance to take a closer look, you should be provided with an update. I apologise for any inconvenience caused, and appreciate your patience at this time.