Original Post — Direct link
[HELP] Stuck in some screen

PS: I've also seen another bug: I received a key in twitch but it is not showing in Ubisoft's site.

So, i've managed to get a key from twitch. Excited and all, I downloaded it. All worked well but when I'm in the first "credits" when I entered the game, just before the trailer starts I eventually end up stuck in this screen:



When I move the mouse, or wait patiently, I hear things like clicks when I hover onto something I don't see or the sounds of the trailer in the background...

I've tried reparing the game, but nothing. I want to see your answers about this before I start re-installing de game.

Thank you for having the time reading this, see you.
over 4 years ago - UbiKoality - Direct link
Hi there, aulyly! I'm terribly sorry to hear that you're stuck on this screen. Thank you for including the screenshot and more details about this! Since you've already tried verifying/repairing the game's files, can you please complete the other steps listed here -- including running the game as an administrator and disabling your background applications? Thanks!