devtrackers.gg
My account has been suspended and I don't know why, can someone help me resolve it? 
In the ban says the following
HELLO,
UBISOFT ACCOUNT: chimbawenk
PERMANENT SANCTION
OFFENSE: Cheating with multiple accounts
PERMANENT SUSPENSION NOTICE
We detected activity on your account that violated the Hyper Scape Code of Conduct and severely affected your fellow player's gaming experience. You agreed and accepted the Code of Conduct when loading the game for the first time.
Consequently, your account is permanently suspended from Hyper Scape. We know that this can be frustrating for you, but know that it is everyone's responsibility to ensure that Hyper Scape is an online space where everyone feels proud to spend their time. We take this step to help ensure a positive online experience for our community.
Kind regards,
- The Hyper Scape Development Team
In the ban says the following
HELLO,
UBISOFT ACCOUNT: chimbawenk
PERMANENT SANCTION
OFFENSE: Cheating with multiple accounts
PERMANENT SUSPENSION NOTICE
We detected activity on your account that violated the Hyper Scape Code of Conduct and severely affected your fellow player's gaming experience. You agreed and accepted the Code of Conduct when loading the game for the first time.
Consequently, your account is permanently suspended from Hyper Scape. We know that this can be frustrating for you, but know that it is everyone's responsibility to ensure that Hyper Scape is an online space where everyone feels proud to spend their time. We take this step to help ensure a positive online experience for our community.
Kind regards,
- The Hyper Scape Development Team