Original Post — Direct link
Downloaded last night, tried running today, but I keep running into the same Issue, It's not giving me any Error Code/Issue just displaying on my screen, Oh no, it crashed!

Screenshot below

https://cdn.discordapp.com/attachmen...62/unknown.png



sorry for Double Post (posted in wrong section before)
almost 4 years ago - Ubi-Viral - Direct link
Heym, DanielSquibb!

Welcome to the forums! Sorry to hear that you are getting this crashing issue. Can I ask you to try the following:

Run the game with ADMINISTRATOR RIGHTS.

Verify your game files.
It is possible that the installation of your game is faulty. To fix this, please verify your game files:

UPLAY

Disable Background Applications.

Make sure your OPERATING SYSTEM is UP TO DATE.

Reinstall Uplay.

Update your GPU Drivers:

AMD
NVIDIA

Should the issues persist after completing the above steps, please GET IN TOUCH, attaching DXDIAG and MSINFO reports to your SUPPORT CASE.

Thank you.
almost 4 years ago - Ubi-Viral - Direct link
Originally Posted by DanielSquibb
Sorry for the triple post, but do you know if the game has that setting block on the CPU?

I'm running an AMD Phenom II x6 1090T Black Edition Which doesn't run a specific setting, and looking at the Interface it seems similar to Apex Legends (Which I also cannot run)

I've just been trying to problem solve for the last several hours, attempting to get this game to run to no avail.

Could the support team have some input please?
Thank you for your reply. Could you clarify what setting block you are referring too please?

Is your Windows fully up to date? I have seen other players being able to run the game after updating Windows.
almost 4 years ago - Ubi-Viral - Direct link
Originally Posted by DanielSquibb
I'm going to reference another game APEX Legends, when I attempt to run that game it doesn't run in a specific setting, I think it's called SSSE 3 or something along the lines, which older AMD CPU's don't have access too but game developers can allow it if that makes any sense.

I tried creating a Ticket, but I'm not able to go any further it states that 'Chat is unavailable'
As this is such a new game and is in the technical test phase there is limited troubleshooting that can be done for this sort of issue. I believe it is best to reach out to the manufacturer of your CPU to see if they are able to help further.

You can contact them here: https://www.amd.com/en/support