[2020] Not recieving Twitch prime battlepass loot

Originally Posted by BigBotCas
Claimed my twitch prime loot, battlepass is level 21 but i haven't received my loot. When i open the battlepass it just comes up with the 'link accounts' option, when i press it, it just says i've already claimed my loot but i still don't have it

Hey!

I moved your thread to the Open Beta section, as this was accidentally posted in the wrong sub forum.

After reviewing your Ubisoft account and I can see your Twitch account is indeed not linked to your Ubisoft account.

Try linking your accounts together by logging in the Twitch Website and checking your linked account. Feel free to contact us if the issue remains!

Ahhh there we go!

Sorry I wasn't able to get back to you sooner, but I'm happy to see everything seems to be fine now

All the best!