Original Post — Direct link
Hello everytime i go to the hyper scape page on ubisoft connect its say that my subscription to ubisoft+ has expired but i've never subbed to ubisoft+ and hyper scape is a free game so i don't know why it do that
over 1 year ago - UBI-Froggard - Direct link
Hey,

I'm sorry to hear it's giving you a message about Ubisoft+ expiring. Please can you go to this location on your PC and just let us know how many files you see in this folder:

C:\Program Files (x86)\Ubisoft\Ubisoft Game Launcher\cache\ownership

If there is more than one, can you just double check you are signed in to the correct account that you usually play the game on?

If you still need assistance, we'll need to speak to you through a support ticket to look into this, so if you can just let us know how many files there was we'll create a ticket for you.

If you would prefer to contact us via live chat or a social media private chat instead, you can do so on the links below:

Live Chat (only when it's available)
https://support.ubi.com/en-gb/Cases/New/

Twitter
https://twitter.com/UbisoftSupport

Facebook
https://www.facebook.com/UbisoftSupp...r=348896167463

If you do contact us through one of the above options, please let us know, otherwise we will create the support ticket for you if you still need assistance.