Original Post — Direct link
Vulan-1.dll error file not found please help
cant launch game just gives me this error tried reinstalling the game.
almost 4 years ago - UbiKoality - Direct link
Hello guest-58UTTyRF! I apologize for this inconvenience. Firstly, please ensure that your drivers are completely up-to-date before launching the game. Then, try going through all the other steps listed here. They should help to get this resolved!
almost 4 years ago - UbiKoality - Direct link
I'm sorry to hear that! Can you please try and grab a screenshot of this error for me?
almost 4 years ago - UbiDork - Direct link
guest-58UTTyRF: Thanks for that screenshot! For this issue, we have steps that we can share with you over support ticket! Are you able to create a support ticket here?

AlexPlayZ_X3: Are you able to do the same?
almost 4 years ago - UbiDork - Direct link
guest-58UTTyRF: Sorry about that, guest-58UTTyRF! Can you please tell me what version of Windows you're running at this time?

Lightning_3: Please let me know this information as well when you get here!
almost 4 years ago - UbiDork - Direct link
guest-58UTTyRF: Can you tell me what graphics card you have as well?
almost 4 years ago - UbiDork - Direct link
guest-58UTTyRF: Thanks, guest-58UTTyRF. I was able to make you a support ticket ( 12046705 ) on the Ubisoft Support page and sent yu an email with steps to try. Can you try those for me?
almost 4 years ago - UbiDork - Direct link
guest-58UTTyRF: Okay, and where did you reinstall the game to when the error prompted you to do so? And was it reinstalled with the Uplay PC Launcher as well? ( As in both Uplay PC and the game on C: Drive together instead of separated )