[2020] Game stuck "not responding" when trying to run it

Hi there,

Could you please post both your system information and, if one exists, the game’s log file?

• https://support.lastepochgame.com/article/79-collecting-system-information
• https://support.lastepochgame.com/article/39-the-games-log-file

My apologies for the slow response here!

Unfortunately, it seems that your PC does not meet our system requirements, specifically your GPU.

Because a log file is not generated, that means the game fails during the inital load process. Your GPU has 1.5GB of VRAM when our minimum requirement is 2GB. So, I would recommend upgrading to a newer graphics card, ideally with 4GB of VRAM or higher. An RX 580 of GTX 1660 should suit you well, in terms of new graphics cards.

If Last Epoch is installed on a Hard Drive, you could also try an SSD, but the GPU is more likely to be the problem.