Lineage II Dev Tracker

1 hour ago, Itillien said:

If there truly is a glitch and if you truly want to help the server you will post the glitch here (a detailed functioning of it) and this will force their hand to review it and warn everyone that it's usage will lead to ban while they remove it. If you just say, "there is a glitch" they will do nothing, you will be feeding conspiracy theories and all will remain the same. Once posted here there's no turning back, either they do something about it or face the consequence.

 

If there is more information on glitches or exploits, we'd prefer them be escalated through Support, but sometimes it can be easier to reach us through here.

Seriously though, and we're not saying there's an issue and w...

Greetings,

Unfortunately, only the Support staff can look up your account. Please send an email to appeal@ncsoft.com if you haven't done so already.

Thank you!

Greetings!

Please note that the forums staff sadly cannot help you with this issue. If you are encountering any issue with a payement, please send a ticket to our Support Team via https://support.lineage2.com/hc/en-us .

Thank you.

Greetings,

Unfortunately, the forum staff is unable to look into account questions for you. Please send an email to appeal@ncsoft.com if you would like to inquire about your account.

Thank you!

2 hours ago, Lafi said:

So no Santa's Cloak? @Juji confirm...

1 hour ago, Rool said:

Give us a Santa's Cloak on event as well ...

Our policies do allow for reversing certain instances of players accidentally selling items to NPCs, accidentally crystallizing, or accidental deletion. Our policies do differ between Classic and Live Servers and all investigations are on a case-by-case basis.

There have been instances where agents have applied policies from the Live service to Classic, and that is not supposed to happen. The cases described here sound like just that. We've updated our policies to prevent such issues going forward.

The Matchstick Sisters need your generosity this winter. Help the sisters stay warm and provide them with meals, and you'll be thanked with a personal gift.

Visit the sisters in town starting after the 12/12 maintenance.

https://www.lineage2.com/news/matchstick-sisters-event

In preparation for the upcoming Holidays, server transfers will be stopped for two weeks. Here's a short timeline:

• December 12: Last server transfers are processed, and closure of Server Transfer applications.
• January 2: Server Transfer applications open again.
• January 9: Server Transfers are processed, and function as normal once again.

Important note: If you are transferring with the December 12 maintenance period and your transfer fails, it will not process again until January 9.

Greetings elroy,

Please make sure you check your spam folder for any replies. Messages asking for more details may have been filtered as spam by your mail service.

12 hours ago, Infami said:

I think the phrase "silence speaks volumes" applies.

https://forums.lineage2.com/topic/9350-december-2018-preview/

First, we would like to thank you for taking the time to share your thoughts on this matter. We want to let you know that we are always in constant discussions with our development team, and are doing everything we can for the longevity of our game and our community. We cannot promise any immediate changes to the current rates, but if there are any changes to come, we will share them as soon as it is confirmed.