[2022] Crystalline Aura not activated

Thanks for the reports, the team is being made aware. I also encourage anyone affected to open a support ticket to help get things resolved: Lost Ark - Support | Amazon Games

If anyone affected by this bug is able to message me their Steam ID to help the team investigate this issue, it would be much appreciated

Thank you for your Steam IDs everyone! It seems restarting the game resolves this issue for most folks, but we will continue to investigate regardless

Thanks y’all, the team is looking into crafting a fix here.

For some folks it will appear after a few minutes, for others it seems that is not the case. The team is investigating this. Appreciate the reports!

No worries on sharing the Steam ID, but we are looking into the issue right now so I will provide an update when I can

We have confirmed that the items are still in player’s accounts, just inaccessible/not showing. We are working on a resolution for this, thanks for your patience.

Hey everyone! We have some new updates on this shared in yesterday’s post: Update on Current Top Issues

In short, we plan to get this fixed in our next update (hopefully this week). In the meantime, thanks for all the Steam IDs, but no need to keep sending them as the team was investigate enough and we should have a fix soon

We know that this is a paid premium account benefit that has a timer associated with it and are actively investigating this issue – if timers have continued to run we will definitely have to do something to remedy this