almost 3 years ago - Roxx - Direct link

If it’s not available in your Product Inventory yet, please wait a few hours and check back, as it can sometimes take a bit of time for things to fully roll out. Once tomorrow hits, please reach out to support and let us know if you still haven’t received it

almost 3 years ago - Roxx - Direct link

Can I ask what you were “told” by the game? This is an automatic rollout to all players (no requirements), so I’m confused as to what message you saw and where

almost 3 years ago - Roxx - Direct link

Thank you! I suspect this message was unrelated to the missing gift and might have been pulling from somewhere else, but either way that is helpful information to have