almost 3 years ago - Roxx - Direct link

We are still aware of the situation regarding queues, however, as previously mentioned, we have hit the hard limit for increasing capacity. Because of this, our focus is on fixing the ongoing stability issues that come with being at capacity, especially surrounding things like ongoing matchmaking issues.

almost 3 years ago - Roxx - Direct link

Yes, this is another top priority for us

almost 3 years ago - Roxx - Direct link

It is; we’ve had folks on the team working 24/7 around the clock since launch. These things all take time and collaboration in order to resolve. With many of the ongoing issues, it is often not the case of a quick fix that can be put in place like a switch to turn the problems off. It takes building, implementing, testing, and multiple steps that lead to improvements over time.