This is for Founder’s Pack purchasers, and in this case the item would have been delivered to your Product Inventory on login regardless of the store being up or down. Are you having a different issue finding your Founder’s Pack?
Understood, thank you. The bug itself is in progress, but I will flag this to see what can be done to help you get that delivery
Understood – this is all tied to the ongoing issues with the store/product inventory, it is out for a fix. We will also make a change to allow people a longer timeframe to redeem founder’s packs to get the bonus
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