Makes sure you and your opponent are entering case-sensitive names. If your opponent starts your display name with 'boon' instead of 'Boon', the challenge will fail and leave you waiting on that screen.

@Kobalt_fr:

@WizardsAlan:

Thanks - we're aware this is too easy to misclick currently. You can request a refund here.

Is there a means to be refunded the lost 4000 gold ? I know it seems pointless but it's a lot when you get started.

Yes, contact us here and we can help with a refund.

Some Gideon decks were printed with Jace deck codes. Since those are limited to one-per-account, you'll get a failure when trying to use it. Please contact us here, and we'll help get the Gideon deck onto your account.

Events

War of the Spark Draft

• Various adjustments to bot draft picks.

Bug Fixes

• The Draft Bundles now have a confirmation step before purchase.

We will be performing scheduled maintenance on May 9th, 2019 at 8AM PT (15:00 UTC) to deploy patch 0.14.02.00. Maintenance is expected to last approximately one hour.

No downtime is expected. Players who are logged in prior to the start of maintenance are encouraged to download the update once it is available. Otherwise, Magic: The Gathering Arena will update the next time the game is launched.

Patch Notes will be available once maintenance is complete.

PSA: 'NETDECKING' IS A PART OF MAGIC. PEOPLE PLAYING DECKS THAT YOU DON'T LIKE IS ALSO A PART OF MAGIC.

Chill, folks.

This is usually caused by software called Killer Network Manager. It comes by default on some Alienware machines. Fully removing it will resolve the issue, and Killer Networking support may have other ideas as well if you prefer to keep it installed: https://www.killernetworking.com/killersupport/contact

If you don't see Killer services running in Task Manager, contact us ...

Report them here, and please don't call out players.

The Vault only displays once you've filled it and are ready to open it.

You can request a refund here.

Thanks - we're aware this is too easy to misclick currently. You can request a refund here.

Our customer service team can help with this - please submit a request here. We've sent feedback to the design team that these are a little too easy to accidentally purchase.

Store

• A "Card Style" table is now available in the Store.
  • Note: This will redirect players to their collection with Cosmetic Mode enabled.

Bundles

Guildgate Bundle

• The Guildgate Bundle is no longer available for purchase.
• Card styles that were available in this bundle will be available for purchase at a later date.

New: Draft Bundles

Each bundle contains three War of the Spark card styles:

• White Draft Bundle: Prison Realm, Law-Rune Enforcer, Trusted Pegasus card styles.
• Blue Draft Bundle: Rescuer Sphinx, Aven Eternal, Tamiyo’s Epiphany card styles.
• Black Draft Bundle: Eternal Taskmaster, Ob Nixilis’s Cruelty, Herald of the Dreadhorde card styles.
• Red Draft Bundle: Cyclops Electromancer, Spellgorger Weird, Jaya’s Greeting card styles.
• Green Draft Bundle: Challenger Troll, Bloom Hulk, Giant Growth card styles.

Please submit a request here and include details about which account is having this issue, what rewards you were expecting, and what rewards you saw and/or received.

@InSiderPT#82311:

in my case i dont have the mastery tree in my game :/ what i can do?

If you don't have the mastery tree, it means you already completed the new player experience, perhaps before the tree was introduced. In that case, you would already have most of the items given out by the tree. You can use code StarterStyles to get a few items like a sleeve that were added by the mastery tree.

The only way to experience the tree itself if you missed it would be to create a new account.

We are aware of a bug causing the behavior mentioned in this thread. So far logging out and back has been a good workaround for the players I've worked with, but I'm interested to hear if that doesn't work for anyone.

We will be performing scheduled maintenance on May 2nd, 2019 at 8AM PT (15:00 UTC) to deploy patch 0.14.01.00. Maintenance is expected to last approximately 90 minutes.

While no downtime is expected, this is a required update. Players who are logged in prior to the start of maintenance will be required to restart their client to download the patch.

Patch Notes will be available once maintenance is complete.

Known IssueS

• Players may see an incorrect rank if they reach Mythic after today's seasonal reset. This will be fixed with the 0.14.01.00 patch on May 2nd, and any affected players will have their rank fixed as part of this update.

You can find more info here.

IMPORTANT DATES AND TIMES

Ravnica Allegiance Season 2 Ends: April 30th, 12:00 PT (19:00 UTC)

• Second qualifying period for Mythic Championship III (MTG Arena)
• Top 1,000 Mythic Ranked players in Constructed or Limited at the end of this season will be eligible to compete in that season's Mythic Qualifier Weekend (MQW).

War of the Spark Season 1 Begins: April 30th, 12:05 PT (19:05 UTC)

• First qualifying period for ...