Legit question:
If my account gets hacked, and the hacker decides to bot on it, and then it gets banned. How do I get this fixed? Because If I manage to recover my account, I'm still banned - and the ban appeal will autodeny because the hi-jacker was botting. There's no way to currently appeal this through the support system.
Legit answer:
pop a ban appeal into us, response times are up to 14 days but are quite often in the region 3-5. If an appeal hasn't already been used, the type of ban is an 'appealable' offence and the ban was caused by a hijacker .. we'll get the ban removed.