Although last night's server restarts have brought depot items back to the in game depot menu, we are seeing reports that some players who purchased the 21st franchise anniversary bundle are not seeing it as purchased.
If you are missing anything you previously purchased, please reach out to our customer support team so they can help you with this matter: https://help.daybreakgames.com/hc/en-us/categories/204228447-PLANETSIDE-2
We have brought back the missing depot items during yesterday's server reboot.
If you continue to have issues not seeing previously purchased items from the depot, please reach out to our customer support team for further assistance. https://help.daybreakgames.com/hc/en-us/categories/204228447-PLANETSIDE-2
Continuing with our efforts to fix the missing depot items on Cobalt and Miller, we will have another server restart for these two servers around 9pm PT. tonight.
We will be restarting both Cobalt and Miller in an attempt to fix a bug with missing depot items on those servers. You may experience a minor disconnection during that time. This restart may occur within an hour.
We are investigation an issue with Cobalt and Miller not displaying certain depot items in player inventory or in the depot itself.
If you have not done so already, please reach out to our customer support team so we may better assist you further:
https://help.daybreakgames.com/hc/en-us/categories/204228447-PLANETSIDE-2
We will update this thread with further information as soon as it becomes available.
We are rolling back the unintended sunderer additions tomorrow. Despite the inconvenience I wanted to validate not just the frustrations this has caused but also acknowledge some of the positivity we've been seeing. It is definitely not the way we believe in gaining positive feedback but there has been notes taken from this incident.
As we are no longer seeing reports of this issue, I will be unpinning this thread. Our recent patch last week which changes how maps are rotated has fixed this specific issue on Miller. We will continue to monitor for further reports.
Hello everyone, chiming in here to express validation to your feedback on our decision to bring the fix next week and not sooner. We will discuss internally about this feedback, I just wanted to let you know that your thoughts are heard.
Cobalt and Miller are online.
Please note that some of the sunderer rework has been released unintentionally. We are looking into this matter and apologize for the inconvenience this may cause.
Game servers will go down for our scheduled pc update tomorrow @ 6am pt / 3pm ct. for a 3hr downtime window.New Warzone Rotation SystemThe way warzones rotate after an alert has been reworked. Previously, Warzones simply rotated through the list of valid Warzones with the oldest being the next one selected. This meant that one Warzone always followed another and the course of the rotation was entirely predictable. We've added two new settings to the Warzone rotation system, the ability for Warzones to be skipped during the selection process and also a chance to be selected. This means we can adjust the frequency of Warzones while still generally following the pattern of oldest next.We've done 2 things with the new settings. First, the oldest Warzone is by far the most likely one to come next, it will not always happen that way. This means that the rotation is no l...Read more
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