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14 Apr

G15 Errors on Emerald 5/3 Updates Here

Post
    Mithril on Forums - Thread - Direct
Hello everyone, just want to let you know that the team continues to investigate this matter. We will have an official update the moment we have more information available to us. Thank you!

Connery Server Latency Updates 5/6

Post
    Mithril on Forums - Thread - Direct
Just wanted to let you all know that this is still on our radar. We are continuing to investigate the problem so if you are encountering unbearable latency issues with connery, please fill out the information above in a CS ticket. This will help us greatly! Thanks!

April 14, 2022 - Main Menu Frame & Codex (PTS Update)

Post
    Mithril on Forums - Thread - Direct
Download the Test Server client from this thread after reading the Test Server Policies: https://forums.daybreakgames.com/ps2/index.php?threads/read-first-test-server-policies-download-link.114038/ -- As we continue to make progress towards our ... Read more

Outfit removal / Loyalty rank reset 5/11

Post
    Mithril on Forums - Thread - Direct
We are investigating reports about players being removed from outfits without being officially kicked. This issue results in the player having their loyalty rank reset. Some players find that re-logging back into the game will bring them back into the outfit, however the loyalty rank may remain reset to 1. Further updates will be posted as they arrive.

13 Apr


12 Apr

Router placements not working as NSO

Post
    Mithril on Forums - Thread - Direct
We have confirmation on this bug. For the time being you will not be able to place routers while playing as NSO. All other factions should not have any issues with router placement. Further updates will be posted into this thread.

11 Apr


08 Apr

Connery Server Latency Updates 5/6

Post
    Mithril on Forums - Thread - Direct
Hello everyone, we will continue to monitor player reports on severe connery latency issues that ramped up after the arsenal patch but for now if you still encounter this problem, please follow the steps up above as it will help us further. Thanks!

07 Apr


06 Apr

G15 Errors on Emerald 5/3 Updates Here

Post
    Mithril on Forums - Thread - Direct
As we continue to monitor the server for further gateway hiccups, the team will continue to look into further permanent solutions to this problem. In the meantime temporary fixes are in place to reduce the amount of G15 errors on live. We want to invite you all to play the game this weekend as we will be hosting another double XP event for all. Thank you and we apologize for the inconvenience the G15 crashes have caused you.

05 Apr

G15 Errors on Emerald 5/3 Updates Here

Post
    Mithril on Forums - Thread - Direct
G15 errors: We're currently experiencing intermittent issues with gateways getting into a bad state. Sometimes a gateway will stop letting traffic through, which means that certain people won't be able to reach the server (resulting in the G15 error.) Those bad gateways need to be restarted manually after a problem is identified. We've added additional logging to the Live environment that will help us diagnose the cause of these gateway collapses. We're trying to stay on top of these problems as best as our current resources allow, but we can look for a more permanent fix once the data comes in.

04 Apr

Connery Server Latency Updates 5/6

Post
    Mithril on Forums - Thread - Direct
We're aware of extremely high latency for players connecting to Connery from Asia, Australia and possibly elsewhere. This may be due to routing issues from those environments. It would be extremely helpful if you could submit tickets to CS through this portal: https://help.daybreakgames.com/hc/en-us/requests/new When submitting a ticket please include the following: Daybreak Username Character Name Gameplay Situation Time of Incident ISP ... Read more

Apr. 05, 2022 - PC Hotfix

Post
    RPG_Wrel on Forums - Thread - Direct
All PC servers will be offline for the following update, Apr. 05, at 6:00am PT (3:00pm CEST). Downtime is expected to last up to two hours. -- Notes on Server/Client Performance Periodic Hitching: Hitching should be resolved with this update's downtime. With last week's repeated rolling zone restarts, the expectation is that we introduced a mismatch between data on certain environments that was causing the hitching. (Side note: This issue has nothing to do with the nanite timer, as some have theorized.) G15 errors: We're currently experiencing intermittent issues with gateways getting into a bad state. Sometimes a gateway will stop letting traffic through, which means that certain people won't be able to reach the server (resulting in the G15 error.) Those bad gateways need to be restarted manually after a problem is identified. We've added additional logging to the Live environment that will help us diagnose the cause of these gateway collapses. W... Read more



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