[2020] DDoS hackers

Originally Posted by xcel30
This is not normal, and i can play multiple other matches but suddendly get this when i join one in progress already

Hey there.

I'm sorry to hear that. Did these issues persist in other games after this one? If not if you have any longer clips of this game that show the scoreboard as well would you be able to submit those to us on a support case so we can investigate this further?

You can reach us either through the support website by opening a live chat session or alternatively through our social media accounts on Facebook and Twitter and they will be able to create a support case for you. Thanks.

Thank you for the video, and I'm sorry to hear this happens so often.

What's unusual is most other players in the lobby seem to have a good latency, only yours has increased so dramatically.

You previously mentioned this happened when joining a game in progress. Have you noticed if this issue occurs every time you join a match in progress, but no other time?

I'm just trying to narrow down the issue to better understand it!

Hey xcel30,

Thanks for your response there.

It seems rather unusual that you're able to join game that's already in progress rather than joining the game right from the start.

I do understand that having multiple people experience the same problem will always indicate that issue is not on players' side, however in order to eliminate any limitations and establish better connection to Siege servers as well as reduce your in-game ping, try completing steps outlined in the following article, and let us know if you notice any improvement at all.

Originally Posted by xcel30
Sorry to disappoint but still happening. Also i'm not really sure what you meant with me joiining game in progress being unatural as that is completely on the server side of things i have no control of. Well this time it was indeed in a match that i joined at the start just like any other

Thanks for the update and I'm sorry to hear that issue persists.

So that I would understand this correctly, in regards to the lag, does this happen in every single game you have? Also, did you try to track your ping in the scoreboard to see if it spikes up, or does it stay high all the time?

Originally Posted by xcel30
I played around 5 matches yesterday and this was one of them, so it's completely random when this issue happens. My ping doesn't really spike up an unusual amount ( suddendly going 400 and back if that was your question), it's for the entire match and for everyone on it as once again you can see people going crazy mentioning servers issues on chat

Thank you for your swift response there.

Based on the information you've provided, this does seem like either server attack or exploit usage, since issue doesn't happen in every single game.

If you ever encounter similar activity again, can you please reach out to us via one of the following channels:

1. Support website by creating a ticket
2. Facebook
3. Twitter

Please note that we will need you to provide us with the following information:

1. When did this happen (exact time if possible)
2. Name of the player you believe is responsible
3. Any video link is useful

In the meantime, please be aware that our game team has identified this issue a while back, and to find out the latest update on the matter, have a look at the following article.

Should you have any questions at all, let us know!