[2023] Someone hacked my profile nd using 3rd party software nd i got ban

Hi @D3ATHC1AW! Welcome to the Ubisoft Forums! I understand that you're permanently banned in Rainbow Six Siege after someone else accessed your account. I deeply apologize for the frustration this caused. Just to let you know, I redacted the ticket number from your post for security purposes. Also, to help keep your account secured and prevent this from happening again, I strongly recommend for you to follow the steps from this guide.

In regards to your ban, this is something that will have to be handled through the Support ticket you created. I understand that you haven't received a response yet, and I'm sorry for the delay. We are having a high number of contacts coming in, so it's taking longer than usual for us to send a reply back. Rest assured, we will send a response back to your Support ticket as soon as we can.

Thank you!

Hey @D3ATHC1AW! Sorry to hear you're still waiting.

Unfortunately we are unable to give a prediction on how long it may take to get back to your ticket, as we are currently experiencing more contacts than usual. Rest assured, we will answer it as soon as possible.

Hey @D3ATHC1AW

There are some delays to responding to tickets at the moment due to us having a large amount of them but the team handing them will get to your ticket eventually and you'll need to wait for a response through there. We can't handle issues like this over the forums.