Original Post — Direct link

Hello, today me and my friends played some Siege and in 3 out of 7 games all of us got connection failure which disconnected us from the game. Even in our last game we got disconnected at the end and all of us got suspension. One of us got 24h. We haven't had this issue before. It started just yesterday. None of us know what to do to fix this. Can we at least get our suspension removed because
we didn't leave on purpose. I have recordings on all the games we got disconnected.

over 2 years ago - Ubi-TheBerry - Direct link

Hey @Dankov1 ,

Thank you for reaching out and sorry to hear about your connection issues.

While we cannot remove any temporary bans / suspensions, we'd like to what we can to help here.

Have you continued to experience these disconnection issues since this report?

And may we please know the Data Centre(s) you're connected to when this happens?