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So i get on steam to have a notification waiting for me telling me i have been banned from Rainbow Six Siege from the anti cheat.
I have never used cheats to any degree on any matchmaking game period, So this comes to me as a pure shock as to how poorly the "internal System" works.
I go to support for an answer and most of all an appeal and pretty much get told this
"Hello Gday.,
Your appeal to dispute the ban on your account was denied. Please keep in mind that Ubisoft Support has no ability to overturn a ban placed on your account following the denied appeal and no further review will be made. We are not able to share any further details with you concerning your ban in order to maintain the integrity of our internal systems. Ubisoft takes great care in ensuring that its games are fun, fair and friendly throughout. We take a firm stance against violations of the Code of Conduct, and take the preservation of our gaming environment very seriously.
We wish you well in your future gaming endeavours.
Best regards,
Ubi-Conqueror
Ubisoft Support"
i copy and paste this exact response and sure enough its a script, Thats some great customer support for one and for two why cant you tell me what i cheated with? was it software? was it breaching the Code Of Conduct? was it for exploiting some glitch? i dont know what they think ive done so i cant rectify anything at all, im not as bummed ive lost 20 bucks but more so ever that i have been perma banned from a game i do enjoy? just any actual HUMAN support would be A, i dont understand anything at all.
I have never used cheats to any degree on any matchmaking game period, So this comes to me as a pure shock as to how poorly the "internal System" works.
I go to support for an answer and most of all an appeal and pretty much get told this
"Hello Gday.,
Your appeal to dispute the ban on your account was denied. Please keep in mind that Ubisoft Support has no ability to overturn a ban placed on your account following the denied appeal and no further review will be made. We are not able to share any further details with you concerning your ban in order to maintain the integrity of our internal systems. Ubisoft takes great care in ensuring that its games are fun, fair and friendly throughout. We take a firm stance against violations of the Code of Conduct, and take the preservation of our gaming environment very seriously.
We wish you well in your future gaming endeavours.
Best regards,
Ubi-Conqueror
Ubisoft Support"
i copy and paste this exact response and sure enough its a script, Thats some great customer support for one and for two why cant you tell me what i cheated with? was it software? was it breaching the Code Of Conduct? was it for exploiting some glitch? i dont know what they think ive done so i cant rectify anything at all, im not as bummed ive lost 20 bucks but more so ever that i have been perma banned from a game i do enjoy? just any actual HUMAN support would be A, i dont understand anything at all.
