Original Post — Direct link
HI
i have this problem.. if some one how to fix this plz tell me
about 6 years ago - Ubi-Baron - Direct link
Hi PoXzeR,

Thank you for reporting this to us.

When did this issue start to occur? Does it cause any issues In-Game if you skip past this step?
about 6 years ago - Ubi-Baron - Direct link
Ok, so the issue with the stats not updating is a different issue.

We are currently looking into that and it wouldn't be due to this issue specially.

What you could try is clearing the Uplay cache via the steps here.
about 6 years ago - Ubi-Baron - Direct link
Thanks for trying that.

If you try disabling the Cloud Saves, will the same thing happen?
about 6 years ago - Ubi-Gumdrops - Direct link
Originally Posted by PoXzeR
No.noting changed.....
And i got new problem .it is ,i can't conecting to voice room.
Hi PoXzeR,

Can you please work through these troubleshooting steps and let me know if you're still having issues?
almost 4 years ago - Ubi-Orion - Direct link
Hey there folks.

I'm sorry to hear about these issues you've been experiencing.

Can I ask you all to try reinstalling the Ubisoft Connect client, Making sure it's running as administrator and ensuring that both Ubisoft Connect and the games you're playing are whitelisted in any antivirus apps you have?

If this doesn't help then please get back to me to let me know so we can investigate this further with you all. Thanks!
over 3 years ago - Ubi-Milky - Direct link
Hello Pad.Trick and Ro_64, I can confirm there is some degradation affecting our Siege servers at the moment and we are investigating a fix for this now.

This will affect your ability to connect and your achievements.

Please keep checking the following links for any updates -
https://rainbow6.ubisoft.com/status/
https://twitter.com/UbisoftSupport/s...63789858594816