Original Post — Direct link
When I open customize controls there is nothing only ping and I can't change anything. I tried to reinstall the game but It's still the same. Hope you can help me.
Thanks.

almost 4 years ago - UBI-Froggard - Direct link
Hey Smradoch444,

Do you have a controller plugged in too? As the controls can't be customized for controllers, only mouse and keyboard. So maybe that would be causing an issue if you did.
over 3 years ago - Ubi-WheelyDuck - Direct link
Originally Posted by Smradoch444
No I don't have a controller plugged in.
Would it be possible to provide your keyboard model?

If your keyboard has lots of extra features it may be being recognised like a controller
over 3 years ago - Ubi-Raziel - Direct link
Originally Posted by evil_salad4
My keyboard model is: Scorpion K215
Thank you for getting back to us!

We received reports of this issue in the past, and it was due to the Slovakian keyboard layout being used, which the game did not recognise.

The only solution we are able to suggest is to use a different language keyboard layout. Apologies for the inconvenience.
over 3 years ago - Ubi-Karl - Direct link
Originally Posted by evil_salad4
Thanks for the help
Hey evil_salad4,

Thanks for your response there.

I understand that Ubi-Raziel suggestion has helped you, however do let us know if otherwise!

Hope you have a great game-time and should you require any assistance in the future, feel free to reach out to us at any time!