Original Post — Direct link

I bought and played "Ghost Recon: Future Soldier" from Steam. But the Rainbow Six skin won't open. Can you help me?

about 2 years ago - ubi-smash - Direct link

@us-bey Hello there and greetings to the forums. To unlock the Ghost Recon Future Soldier Skin for Rainbow Six Siege, you will need to play the game for a bit before the rewards are available. Please try playing the game for up to an hour and then accessing the Ghost Recon Future Soldier Skin once more. If it's still locked, try rebooting Ubisoft Connect to see if this works. Let us know if this helps!

about 2 years ago - ubi-smash - Direct link

Hey @j0rgeric0, thank you for reaching out to us here about this. I would advise staying on the thread's topic or creating a new thread for future posts. I would recommend checking if your add-ons are correctly installed for this situation for Xbox One and Xbox Series S. If you are still missing any content from Rainbow Six Siege with your Game Pass enabled, please don't hesitate to create a support ticket with the Gamertag you use when accessing Rainbow Six Siege with your Game Pass Subscription. You may also share this information with us on our social media support page on Facebook or Twitter via private message to continue reviewing this further with you.

about 2 years ago - ubi-smash - Direct link

@us-bey Could you share with us a screenshot of your playtime of Ghost Recon Future Soldier on Steam? To confirm, is the Steam profile you are using currently linked to your Ubisoft account you are using to claim the rewards?

about 2 years ago - Ubi-Karl - Direct link

Hey @PanDiSberIe, thanks for reaching out and welcome to forums!

I've had a closer look at your account and can see that you've managed to get through to our team and your reward has been added accordingly 🙂 .

Hope you enjoy your game-time and if you do have any queries or run into any difficulties in the future, feel free to reach out at any time!

about 2 years ago - Ubi-SpaceCats - Direct link

@j0rgeric0 Hey there! In the future, please make your own post regarding issues not related to the original poster. Please reach out to us via our  Support Website, Twitter DMs, or Facebook PMs with a description of your issue.
If you're contacting through Social Media, please make sure to also include the username and email address associated with your Ubisoft account