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Hello,
I keep getting 4-0xfff0bdc0 error and getting kicked from my ranked games. I've demoted twice now from Siege because of this error. Reinstalling game, following the troubleshooting guide etc. Has not helped.
Hello,
I keep getting 4-0xfff0bdc0 error and getting kicked from my ranked games. I've demoted twice now from Siege because of this error. Reinstalling game, following the troubleshooting guide etc. Has not helped.
@autarrky Hey there, I am sorry to hear you're getting these crashes! Our teams are currently investigating this, and I'm adding your information to their report. When there is an update to this issue, it will be posted here on our News & Announcements page, as well as on the game's Twitter.
@autarrky Sorry to hear this! Do you get this error every time you play?
Hello @autarrky, this error code was reported to us around 1 year ago and some work was carried out in the background of the game, to help prevent this .
Could you please try disconnecting any third-party accounts that you do not use very often from your Ubisoft account here, as this was known to sometimes solve issues with the 4-0 error codes? > https://account.ubisoft.com/en-US/account-information
If this does not prevent the error code from appearing, would you please make sure to follow all the steps in our connectivity troubleshooting guide, as this contains the most common steps for improving a player's connection to the game to the games servers, based on your platform >
PS4 - https://ubi.li/12soI
PS5 - https://ubi.li/JE6K7
Xbox One - https://ubi.li/6L9Js
XBSX/S - https://ubi.li/55G8e
PC - https://ubi.li/YPwnl
If you continue to see this error code after following these steps, please let me know. Whilst we can not guarantee you will never see this error code again and disconnection, you shouldn't be experiencing it every day on each game session.
Hello again @Autarrky and thanks for getting back to us.
Sorry to hear that all the connectivity troubleshooting steps did not solve the issue and you still experience the error 4-0xFFF0BDC0.
In this case I invite you to create a support case, as we'll need to get some system files (DX Diag and MSINFO) from you to look into this further. You can find how to create these files from clicking on them towards the bottom of the page on the above link.
If you would prefer to contact us via live chat, you can do so here and we can get your files from you whilst speaking to you on there.
As live chat isn't always available, you can also reach out through a private message on Twitter or Facebook if you prefer, as that will also create a case for you and we can then get your system files off you through there.
Feel free to reach out if you have any other questions.