[2020] Missing operators

Originally Posted by Portablebox219
I recently downloaded the deluxe and ultimate edition due to getting game pass, however I have not received the operator dlcs. I cannot find any fix for this anywhere and this is my last resort. I have uninstalled and reinstalled the add ons, and I am not game sharing, nor am I sharing game pass. Why can’t I get the operators if it claims I have the add ons??

Hey! I'm sorry to read your content is missing.

You have already answered the 2 questions I was going to ask you. Can you add images to this thread showing the installed DLC and missing operators please?

Thank you!

Hey there guys,

As Raziel has requested, if you're experiencing this issue, can you please provide images of the content / DLC installed on your console?

Thank you!

Originally Posted by WillToDie1
My friend has been having this issue with year 2 and later operators since the game went onto gamepass. She has also been struggling to get signed in here so im posting on her behalf.

Here are the requested pics http://imgur.com/a/BZu3iDm

Hey there,

Thanks for those screenshots!

The team are looking into issues regarding Game Pass players being unable to access Y1 & Y2 Operators.

However if your friend is able to contact us directly through our Support Site or Facebook and Twitter we'd appreciate it so we can confirm some further details and pass them onto the team for their investigation.

Thank you!

Originally Posted by Warnikk
Contacting support is a joke I’m missing my yr 3 and 4. Have been for for about a month now. Zero communication on you part.

Hey Warnikk,

Thanks for getting in touch with us.

Just to check, this thread is in relation to missing operators from Xbox Pass so I wanted to double-check if your issue is different and if it is, please update your existing case and we will get back to you accordingly!

Originally Posted by Bosi010
Also have the problem. Is there already a solution?

Hey Bosi010!

Thanks for getting in touch.

I have replied to your thread a moment ago, so have a look when you get a chance!