Original Post — Direct link

(Note: I'm messaging for my brother as his Ubisoft Support gotten back to him or me since November) I recently connected my Rainbow Six Siege account to my Xbox account in hopes I would receive my old Xbox account and all progression made with my new update that introduces cross progression. Unfortunately I have logged into my pc account with the Xbox account linked too but I haven't received my items, pleased help me with this issue. My 'StelfBoneZpc and my xbox account is Stelf BoneZ.

over 3 years ago - UbiShoreman - Direct link
We have made no announcements about cross-progression as it currently stands!
over 3 years ago - Mandy - Direct link
We have no guarantee that there will be cross progression other than with the platforms that we've already announced, which is Steam, Stadia & Switch.
over 1 year ago - Ubi_TheBerry - Direct link
Hey guys,

Cross-progression isn't currently available for all platforms, however this is still in the pipeline.

Please watch the official website[www.ubisoft.com] for more details when they're announced!

- Ubisoft Support
over 1 year ago - Ubi-Mark. - Direct link

Hello @ghost80801,

Thanks for reaching out and I'm sorry to hear that you are missing your items.

I can see that the issue related to migration has been already reported to the development team and it's currently being investigated. Once we have an update, we will let everyone know through the patch notes and through the issue tracking page.: (https://r6fix.ubi.com/projects/RAINBOW6-SIEGE-LIVE/issues/LIVE-46666)

Apologies for any inconvenience caused by this and if you have any additional questions, please let us know.

over 1 year ago - Ubi-Mark. - Direct link

Hello @TIMAO_BOLADO,

Thanks for reaching out and I'm sorry to hear that your items are missing.

As I mentioned in my post above, this issue is currently being investigated. Once we have more details to share, we will notify everyone through the patch notes and the r6FIX website with the link I provided.

I hope it helps and if you have any additional questions, please let us know. Apologies or any inconvenience caused by this.

over 1 year ago - Ubi-Akatsirin - Direct link

Hi @StelfJokeZ

Have you or your brother had any answer from our support team? We are currently experiencing a large amount of messages, which might cause delays.

This is something that would have to be investigated through the support website directly, though, as some information is sensible and can't be shared on a public forum for safety issues.

over 1 year ago - Ubi-Clem - Direct link

Hey @jason34660 & @BRower_02, and welcome to the Discussions.

I understand that you are also facing issues regarding the cross-progression in Rainbow Six : Siege.

If you had your accounts linked before the 6th of December 2022, I'd need you guys to get through our one-to-one channels as mentioned above by Ubi-Akatsirin.
You can do so via Facebook - Twitter - Support

Please review this FAQ for more information on what carries over with cross-progression.

6 months ago - EA_QueenBee - Direct link
Hey @Alan69,

Unfortunately it's not possible to link a new Xbox account to your EA account if you've linked a different EA account previously. An EA account can only even be linked with one of a specific type of acount in its lifetime.

EA_QueenBeeAHQ.png



Wees aardig voor elkaar | Be kind to each other
6 months ago - EA_QueenBee - Direct link
@Alan69,

I can't really give any insight as to why, but if you look at our unlinking article it has a little bit more information:

https://help.ea.com/en/help/account/unlink-gaming-accounts-from-ea-account/

EA_QueenBeeAHQ.png



Wees aardig voor elkaar | Be kind to each other