[2021] [Ubisoft Connect]Rainbow Six Siege on GeForce Now

Originally Posted by Jakub27blue
Hi everyone,
Do you know when R6S will be available again on the GeForce Now platform?
The bug was reported over a month ago and I still can't access the game I paid for.

Should I cancel my Geforce Now subscription?

Hey there,

Sorry to hear that you are having trouble with launching Siege through Geforce Now.

Can I check exactly what happens when you try and what you see?

Many thanks

Thank you for that information! I am sorry that this is occuring. Would you be willing to try a workaround to see if it helps? When you are being prompted for the key in Geforce Now, please try to click the link for support in that key activation window. This should open up a web browser in Geforce Now. When you get there please type the following in the URL box, ensuring the existing web address has been deleted first.

uplay://open

A message should be displayed "Open Ubisoft Connect?" at this point, please close the window that is asking for a key, then click the button to open the connect client. This should then open Ubisoft Connect and log you in. Then you should be able to Rainbow Six Siege and launch the game direct through the newly opened UC client window within Geforce now. I hope this helps resolve this for you!

Originally Posted by Jakub27blue
No, it doesn't work. I got such advice before. The Install not Play button is displayed. There is no workaround for this problem.

Hey Jakub27blue, thanks for the update and sorry to hear that the workaround didn't help. As a last resort, I'd recommend to try installing it through Ubisoft Connect (purely for testing purposes), to see if it allows you to play it.

If not however, do mind that this issue is something that has been brought up by a number of players and our team is looking into the matter further, therefore our sincere apologies about any inconvenience this may cause and appreciate you for bearing with us for the time being.

Should you have any further questions, let us know!

Originally Posted by Jakub27blue
So it remains to cancel the subscription and consider purchasing on the Google Stadia platform.
Thank you for your help anyway, but the customer service leaves a lot to be desired.

I am sorry that we're unable to offer you immediate resolution however rest assured, our team will continue to tackle the matter until it's addressed.

Should you happen to run into any other issues or have any particular queries, you're more than welcome to get through to us at any time.