Original Post — Direct link
Hello,

Just got the game and have barely been able to play it as of yet. I have been having a number of issue with bluescreen due to having insider build of windows which I have now left. Managed to get a couple rounds in and frankly I sucked. Definately not cheating but wondering if the constant dc's got my account flagged or something.
over 3 years ago - UBI-Froggard - Direct link
Hey,

To appeal a ban, please can you create a support ticket / live chat for this here.

You can also private message us on Twitter or Facebook if you prefer.
over 3 years ago - Ubi-Milky - Direct link
Hello Shloop.,

Sorry to hear this, we trust in our software to be able to detect any cheating software on a players system.If you don't have already, please make sure to enable 2FA on your account for security purposes.

If you feel like you would like to appeal this and have strong evidence to support this, you can always reach out to us through our social media channels through DM. Please make sure to tell us your Ubisoft ID when you do -

Facebook Support - https://www.facebook.com/UbisoftSupportUK/

Twitter Support - https://twitter.com/UbisoftSupport
over 3 years ago - Ubi-Raziel - Direct link
Hello everyone,

I appreciate receiving a ban is frustrating, and this is not something anyone would like to receive.

Individual sanctions need to be discussed via one of the following private support platforms -

Email Support / Live Chat: https://support.ubi.com/Cases/New

Twitter: https://twitter.com/UbisoftSupport
Facebook: https://www.facebook.com/UbisoftSupport/


Regarding influencers - There is no special treatment given. All sanctions are reviewed fairly by Ubisoft Support.