Original Post — Direct link
So basically a bit ago I bought rainbow on Ubisoft and it didn't go through. So I bought it on steam then all of sudden it was working on Ubisoft, so I got on there with all my operators and stuff. Fast forward to now I cant load it up and whenever I try it says having a purchase authorization problem and to contact support please help.
over 3 years ago - Ubi-Raziel - Direct link
Originally Posted by aka_Pluto
So basically a bit ago I bought rainbow on Ubisoft and it didn't go through. So I bought it on steam then all of sudden it was working on Ubisoft, so I got on there with all my operators and stuff. Fast forward to now I cant load it up and whenever I try it says having a purchase authorization problem and to contact support please help.
Hello!

Getting down to the bottom of this will require reviewing and discussing your Ubisoft account. For that reason, I believe it best we move to a private support channel.

Please contact us via a channel of your choosing -


Email Support / Live Chat: https://support.ubi.com/Cases/New

Twitter: https://twitter.com/UbisoftSupport
Facebook: https://www.facebook.com/UbisoftSupport/


Thank you!