Original Post — Direct link

I purchased R6 on my new account and it says that i purchased it on my old account which I don’t have access to its email. When I look at the transaction history on my old account it says it’s there. When I pressed play now it asked me for a code which i didn’t get in my email or my receipt. Now when I look at the game on my old account it says “add to cart” I have receipts and everything and I don’t know what to do anymore I can’t get this 20 dollars back

about 1 year ago - Ubi-Havoc - Direct link

Hiya @s0xshoots, as a heads-up it looks like you may have posted the same issue twice so I have removed your other thread. I do see you have reached out on a support case, and would advise to continue to check for updates on your case as we are unable to assist too much with accounts here on the forums. I appreciate your patience and please let us know if you have any questions.