Original Post — Direct link

I started up siege and I couldn't find my 4 old PL weapon skins. PLEASE HELP ME GET BACK MY SKINS...

over 1 year ago - Ubi-Auron - Direct link

Hi @Qzdexi-Dev and thanks for reaching out!

I'm sorry to hear about your skins missing. Are you playing on multiple platforms? When was the last time you remember having the skins and when did you notice them missing?

over 1 year ago - Ubi-Mark. - Direct link

Hello @Qzdexi-Dev,

Thank you for the update and I'm sorry to hear about your experience.

I can see that the issue regarding items migration following Y7S4 update has been already reported to the development team and it's currently being investigated.

Once we have an update, we will let everyone know through the patch notes and these forums.

Apologies for any inconvenience caused by this and if you have any additional questions, please let us know.

over 1 year ago - Ubi-Boost - Direct link

@Qzdexi-Dev We don't have an ETA we can provide, but I can confirm this is an issue our teams are looking into. For now, I recommend to check the game's Discussions page for when updates become available.

Thank you for your patience and understanding!

over 1 year ago - Ubi-Milky - Direct link

Hello @Qzdexi-Dev thank you for your reply.
 
If you have more than one platform (PC / console) linked to your Ubisoft account to enable cross-progression, you may find that you are missing some items from within your game.
 
This issue is known to us and is currently under investigation, for any updates please see our main pinned thread about cross progression not synching, that is where you will find any further updates from our side, thank you >
https://discussions.ubisoft.com/topic/182158/cross-progression-has-not-synched-progress-correctly-post-here/145?lang=en-US