Original Post — Direct link
Hi,

Since the crimson heist update, my client connects to the south east asian data center where my ping is consistently above a hundred and makes the game unplayable. Previously I would connect to west Europe servers where I would have a more bearable ping where everything in the game wouldn't teleport as it does on the south east asia data center. I have tried the solution in the FAQ's on how to change the data canter, but that method doesn't seem to work for me even after multiple attempts. How can I connect to the west European data center again?
about 3 years ago - Ubi-Wan - Direct link
Hello there, LonesomeGame! for starters, it may be a good idea to complete regular connectivity troubleshooting, to ensure your connection is properly communicating with our servers. Should things still persist afterwards, you may wish to reach out to our dedicated support teams by creating a new ticket. Our teams will be able to troubleshoot further with some more sensitive information there.