Original Post — Direct link

My ranked seems to be bugged. I cant q up with a squad it says there too much of a mmr diff when im unranked. I can't look at my rank in the menu or in the more info tab for ranked. I've tried verifying my game files, a simple restart of the game and i cant seem to fix it.

If you could figure out a solution for it that would be great. thanks!

over 1 year ago - Ubi-SleepyGoat - Direct link

Hey there @vxie sorry to see you're having some trouble queueing with your buddies.

Are you able to solo queue for ranked and unranked? If so, could you try completing one game in ranked mode to see if you are able to queue with your friends after that?

over 1 year ago - Ubi-Ciel - Direct link

Hey there @vxie-.

Thanks for getting back to us with this information! So we can further look into this, could you send us an image of the message you're receiving when attempting to queue up with a squad?

over 1 year ago - Ubi-Ciel - Direct link

Hey @vxie !

Thank you for sharing these screenshots with us! Could you please tell us what date you have set on your operating system? This could be linked to the issues you're currently facing!

over 1 year ago - Ubi-Perseids - Direct link

@vxie Thanks! I think @Ubi-Ciel was asking to make sure that the date on your PC was set to the correct date/time. Can you also please try the steps in our guide here? Let me know if these steps help, thanks!