over 3 years
ago -
Ubi-Raziel
-
Direct link
Hey, apologies for the delay.
With that in mind, I recommend contacting our support directly. They can review your other account and explain what happened.
Here you go -
Email Support / Live Chat: https://support.ubi.com/Cases/New
Twitter: https://twitter.com/UbisoftSupport
Facebook: https://www.facebook.com/UbisoftSupport/
We are always here, should you need anything else!
With that in mind, I recommend contacting our support directly. They can review your other account and explain what happened.
Here you go -
Email Support / Live Chat: https://support.ubi.com/Cases/New
Twitter: https://twitter.com/UbisoftSupport
Facebook: https://www.facebook.com/UbisoftSupport/
We are always here, should you need anything else!