Original Post — Direct link

I recently claimed the y7s3 reveal panel charm as a twitch drop and still have not received it 4 days later, all the other drops I claimed on the same day I have already received. I'm just wondering why this specific drop is still not in my game

about 2 years ago - Ubi-oof - Direct link

Hey @rolex! To clarify, Y7S3 hasn't started yet. Once the new season is live, if you don't receive your charm, please open a support ticket and let us know!

about 2 years ago - Ubi-TheBerry - Direct link

Hey there guys,

Thanks for reaching out, sorry to hear you're still missing your charms.

Could you please send us a direct message via our Support Site, Facebook or Twitter?

There we can take a closer look into this with you.

Much appreciated!

about 2 years ago - Ubi-TheBerry - Direct link

Thanks for the update @MEH6 , glad to see you've since received it!

You know where we are if there's anything else you need help with!

about 2 years ago - Ubi-Ciel - Direct link

Hey there @MaryDeathh and welcome to the Ubisoft Discussions!

I see that you've opened a support case with my colleagues over at the Ubisoft Support website. Someone should get back to you soon concerning your missing charms ๐Ÿ˜Š






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