Original Post — Direct link
I can launch the game just fine, the problem is that it crashes whenever I am in a round of a match. It Can happen at any moment. From the middle of the round or 40 seconds after the round starts. First the screen freezes for a few seconds and I am back to my desktop.
And yes I did Update my drive, verified the integrity of the files, uninstalling and reinstalling both the game and uplay launcher. I have tried setting my graphics to low, same with display. I have Tried Lowering my frame rate to 60 FPS. I did all of this and I still keep on crashing. I even did a factory reset on my computer and its still crashing. I want some advice on how to fix this or at the very least find out why is it like this. I am pretty sure it is not my hardware because I have played this game for 500 hours and it barely crashed back then and there is the fact that I can run other games just fine like battlefield 4, sandstorm,csgo, etc. I can even run other Ubisoft titles like far cry 5 and the division 2.
over 3 years ago - UBI-Froggard - Direct link
Hey,

Sorry to hear about your issue with the game crashing.

First of all, I would suggest to try the steps found here but for issues like this we really need to be able to look at your system files to help see what may be causing it.

Another good thing to try is to close Uplay, go to your cache folder in your Uplay directory and rename your cache folder to something like "cachebackup". Then see if you still have an issue.

If you have done those steps, I would recommend trying to get through on live chat during times that we are open so we can get your system files off you.

We have times listed on here when you should be able to get through. I apologise it's not the most convenient way for everyone to send us the system files at the moment, but due to limited support during the current times, only live chat is available to get a support ticket created.