[2022] UBI CONNECT not opening

@ionstorm107-eth @AwupeFade Hey everyone! I'm sorry to hear that you're both having issues with Ubisoft Connect and I would like to help if I can. If you don't mind, I'd like to suggest some basic troubleshooting steps to see if they help. Please tackle these first:

• Clear the Ubisoft Connect cache and the Steam cache (if applicable)
• Confirm that the Ubisoft Connect overlay is enabled in the settings
• Confirm that Rainbow Six Siege and Ubisoft Connect are installed on the same drive as your OS
• End background processes that are running via Task Manager
• To be safe complete the steps in this FAQ article as well

After everything has been done if you are still having this launching issue, please log in to our website and create a new support case so that we can assist you further. To save time, you can link this discussion thread in your case description and also attach your DxDiag and MSInfo system files to your support case. Once received, an agent from our support team will be able to review everything and then follow up with you directly to provide you with more accurate steps and solutions.

Hey @GoldieTX! Welcome to Ubisoft Discussions! Just to be sure, are you experiencing issues opening the Ubisoft Connect overlay as well? If so, please try all the steps that @Ubi-oof suggested in their post.

Thanks!

Hello @Dark-Otto thank you for your reply.

If you are having trouble opening the Connect launcher and you have tried all the troubleshooting steps without success so far, can you please completely uninstall the launcher and all of its files from your computer, then reinstall it using this particular link >> https://ubi.li/4vxt9