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I bought Splinter Cell Blacklist to enjoy and get the P90 skin, even though I own the game it won't let me claim idk if other players have the same issue
is there a fix to this?
I bought Splinter Cell Blacklist to enjoy and get the P90 skin, even though I own the game it won't let me claim idk if other players have the same issue
is there a fix to this?
Hi there @banannnnnnnnnna @Rook-E_ ! I've merged your topics here together as it seems you both are seeing some trouble with claiming your P90 skin for playing both Splinter Cell Blacklist and Rainbow Six Siege on the same account. @Rook-E_ if you haven't yet since purchasing I would recommend to launch your cop of Splinter Cell Blacklist at least once (just in case you are keeping it shelved in a place of honor in your collection).
If the reward remains locked on the Ubisoft Connect launcher, you can also try claiming rewards from the Ubisoft Connect webpage instead and vice versa. You can run through the troubleshooting here if you experience any issues accessing or using the website features.
Should the above fail you are always welcome to reach out on a Support ticket a member of our squad can look into each of your accounts to help ensure you receive your reward! 