Original Post — Direct link

Hey
I got a connection failure and the got suspended for one hour.

This was a server connection issue

Plz help

over 4 years ago - Ubi-Raziel - Direct link
Originally Posted by Xstep.BTW
I got suspended from the game because I had connection problems and couldn't join back.
Hey! I'm sorry to read you recently received an abandonment penalty.

Rainbow Six Siege will implement these sanctions for all disconnections, as it's currently unable to differentiate between an intentional and unintentional disconnection.

Can you please elaborate on not being able to join back?
over 4 years ago - Ubi-Karl - Direct link
Hey Xstep.BTW,

Thanks for getting back to us and apologies about the delayed response.

Those penalties are issued server side by an automated system and cannot be overturned. For more information, please see this article.

In this instance, if you haven't already, give these steps a go as it will allow you to establish better connection to game servers and hopefully avoid these instances again in the future.
almost 3 years ago - Ubi-SpaceCats - Direct link

@markimark9900 Hey there, I'm sorry to hear this happened. While Ubisoft Support is unable to lift these temporary sanctions, can you please let me know if you received any specific error messages or codes? Did this disconnect also remove all of your teammates, as well?

about 1 year ago - Juicy - Direct link
For any questions about suspensions, moderations, or bans, please contact Warframe Support at http://support.warframe.com.