[2020] [Ubisoft Account]Random Abandon Sanction

Originally Posted by SDfireZ.EP
Hi! I know this is old and maybe no one is watching this but i am just going to hope someone will see this. I just got an abandon penalty for an hour because i canceled the matchmaking for a ranked match I never got into.the reason it was for an hour is because yesterday I played ranked and when the score was 3-0 for our team, a hacker kicked my whole team out of the match and because the game thought it is our fault, we got a penalty. I love the game and I usually try to be an active member of the community, but these things are gamebreaking and I can't play a game that is going to drive me crazy.

Hey SDfireZ.EP,

Sorry to hear that you encountered this.

As you know we are unable to remove temporary bans, however if someone kicked you out of the game we would love to investigate this. Do you happen to have a video of this happening and the time of this?

Originally Posted by RonShwanzy
Just got an abandon panelty mid game while playing the sugar fright event. Was my first game of today and i did not even qued for ranked or any other matchmaking...just played my first game of sugar fright and mid game it popped up.

Now I am banned for 30min and can just play quick match...because I ABSOLUTLY HATE quick match for me this is like beeing banned from playing at all. i refuse to play quick match.

I am slowly getting frustrated with this kind of bugs. Its my favorite game of all time but it costs me some nerves the last weeks because of random stuff like this happening to me.

Originally Posted by AMPUNBGJAGO
i got same thing like this, i got 2 hours abandon. please fix this ubi

Hey guys.

Sorry to hear this happened.

As you know we are unable to remove temporary bans, however as you explained this happened mid game this does sound incredibly strange.

Do you happen to have a screenshot or video from when this happened?

Originally Posted by Epiirus
me too and idk why i keep getting 24 hour ones

Originally Posted by Potato_tibi
Dear ubisoft! Yesterday, during the Halloween event, I received a 30-minute ban for no reason. I didn’t do anything against the rules, I didn’t hurt a teammate, I didn’t cheat (not like I used to) and I didn’t even take advantage of bugs, yet I got banned in the middle of the match. Today I went to a ranked match where I also did nothing wrong, I was just at the map ban phase and that’s when I got the 2 hour ban. I'm afraid, unfortunately, Rainbow Six: Siege won't stop the ban and will ban it for a week soon. Today i got the 14 hour ban for no reason!

Originally Posted by SMOOTH_BRAIN420
i have had this happen 3 times noiw first for 3 mins and then 2 hrs and now for 24 hours i do not understand what is happening

Originally Posted by B3nchii
Same thing happened to me as well i was just playing the halloween mode and than i got a 1 hour penalty mid game. This happend to me 3 times the last 3 days and the third time i got a ban for 2 hour. I did also not search for ranked, unranked, teamkill someone or other things like that. It was completly random.

Sorry to hear that you have all experienced this issue. Are any of you able to provide a video or screenshots of this happening?

Originally Posted by DrivingRobin72
I was playing a ranked game and during the prep phase of the third round was give a 30 minute abandon penalty can someone else explain why this happened. I've had now have five abandon penalties in NEON DAWN because of this I'm getting very tired of this.

Hey there. Welcome to the forums!

Did you leave and rejoin queue a few times before you were put into a game? We are aware that if you leave queue just as you're about to be connected to a game it can cause this to happen after that match you were about to be connected has finished.

Originally Posted by Cr5te
just got in from work, nothing to do, so i thought imma play some siege. Havent even been on the game today, and im banned for 4 hours? okay, cool

Hey there,

Sorry to hear you experienced this.

We have a dedicated support article on this subject which will help clear up some causes for this.

Many thanks