[2021] [Bug/Glitch]The R6s credits.

Hey there, VsnPuggy! Everything looks alright according to the Xbox Live Status, but I am sorry to hear that you're having trouble purchasing credits. Are you noticing any error messages or prompts when trying to complete your transaction?

Also, please be aware that I have merged your two threads for this issue to streamline support.

VsnPuggy, thank you for that information! Are you able to attach a screenshot/image of this for me? I'd be glad to get it reported.

Originally Posted by VsnPuggy
https://drive.google.com/file/d/1CIz...w?usp=drivesdk

Thanks for the update! Unfortunately, I am unable to access your google drive, as of its privacy settings. Can you please provide us with a screenshot here by pressing the image button above the texting area? Many thanks!

Sorry to hear you both are having this issue. To rule out some potential causes, could you please do all the steps in this article for Xbox One?

Thanks!

Originally Posted by Bruschi25
Do I was trying to get my main elite skin call and I Accidentally got black beard’s elite skin so can I get my r6 credits back and black beards elite skin taken back my account is im_jewlessGg PS4

Hi Bruschi25!

I am sorry to hear you accidentally purchased the wrong skin.

I am afraid we are not able to refund in-game purchases or swap them.

I am sorry for any inconvenience caused.

Hi everyone, we are still looking into this issue at the moment, we know some players are unable to make a purchase in-game as the continue button is greyed out for them.

If possible would you be able to tell me your region and date and time (including timezone) when you last attempted to make a purchase in the game? We are passing this information for each player affected, to the team investigating to try to understand possible causes for this.

Can I also ask if anyone affected by this is using a VPN?