Original Post — Direct link
My account on siege has been permanently banned. Recently i have checked my emails and there have been suspicious logins to my account, i thought nothing of it as Ive been away and havent played in about a year on and off since I have moved to university, so me logging on recently could have triggered this email in my mind. Turns out i have been banned for cheating.. I had logged on to witness a ban out of nowhere, this means someone had been using my account with cheats that i was unaware of during the time I was not playing.

If you check my account Toaster.1D i have been a legit player in this community since release, competed in GO4's CL and supported the game and community since the very start, i do not know why i have been targeted, maybe due to the fact i have a very old account.
Also my main email password have been compromised and i have changed them and enabled 2FA. I believe this is the reason why my account may have been so easily hacked.

Its been 10 days since ban appeal and i have given as much evidence as i can during that time, its still remained escalated since, i want to reply for an update but dont want the investigation to take more time by doing so.

Case no. 12698057
over 3 years ago - Ubi-Raziel - Direct link
Originally Posted by Toaster.1D
My account on siege has been permanently banned. Recently i have checked my emails and there have been suspicious logins to my account, i thought nothing of it as I’ve been away and haven’t played in about a year on and off since I have moved to university, so me logging on recently could have triggered this email in my mind. Turns out i have been banned for cheating.. I had logged on to witness a ban out of nowhere, this means someone had been using my account with cheats that i was unaware of during the time I was not playing.

If you check my account Toaster.1D i have been a legit player in this community since release, competed in GO4's CL and supported the game and community since the very start, i do not know why i have been targeted, maybe due to the fact i have a very old account.
Also my main email password have been compromised and i have changed them and enabled 2FA. I believe this is the reason why my account may have been so easily hacked.

Its been 10 days since ban appeal and i have given as much evidence as i can during that time, its still remained escalated since, i want to reply for an update but dont want the investigation to take more time by doing so.

Case no. 12698057
Hello! I'm sorry to hear you received a sanction in-game, it's good that you noticed these emails and took action when you did.

The Rainbow Six Siege team are currently incredibly busy, therefore the turnaround time is longer than usual. I checked your support case and I can see everything has been done correctly, we're now just waiting for them to give us a conclusion.

Apologies for the delay, I'm sure it won't be much longer now before you receive an answer!