Original Post — Direct link
I have completed Article 5 multiple times but didn't get the Bartlett University skin, I noticed that this happen to many players I tried to scan my game files but didn't work so I sent a message to the Ubisoft support included a photo to prove I done it and they send me a link to here.
almost 4 years ago - Ubi-Orion - Direct link
Originally Posted by EvilkillerX
I have completed Article 5 multiple times but didn't get the Bartlett University skin, I noticed that this happen to many players I tried to scan my game files but didn't work so I sent a message to the Ubisoft support included a photo to prove I done it and they send me a link to here.
Hey there.

Thanks for flagging this with us. This issue is under active investigation at the moment and the team are working on getting this resolved, you've likely been referred to the forums as when this issue is fixed it'll likely be confirmed here pretty soon afterwards so I'd suggest keeping an eye out for updates.
almost 4 years ago - Ubi-Raziel - Direct link
Originally Posted by Moonuli
Hey,
I have the same issue and i play on ps4.
Hey!

Thank you for letting us know, I can see our team is investigating this for all 3 platforms.

All the best!
almost 4 years ago - Ubi-Raziel - Direct link
Originally Posted by Moonuli
Will you update this forum when it is fixed?
We always do our best to keep players informed through individual forum threads, however it's not always possible due to the amount of changes Rainbow Six Siege experiences. We'll certainly try, however it will also be mentioned in the patch notes
over 3 years ago - Ubi-WheelyDuck - Direct link
Originally Posted by Mech_Engineer
Same issue, I'm on pc. Completed all situations with 3 stars each and the article 5 a few times, still don't have the skin. I earned it on ps4 way back in I think 2016 or 2017
Hey there,

Sorry to hear you also have trouble.

This is indeed currently under investigation, once we have updates we will let players know.

Many thanks,