Original Post — Direct link

Whenever I solo queue the game, it constantly crashes to desktop with the "Oh no, the game crashed" error. Windows event manager then shows:

""File System Filter 'BEDaisy' (Version 10.0, ‎2021‎-‎02‎-‎23T01:52:18.000000000Z) unloaded successfully.".

I can barely play two rounds in most games until it crashes with this error in the Windows log.

When I play with a squad it crashes way less.

Here is what I tried:

Install the latest drivers for: GPU, CPU/Chipset, check for latest BIOS (latest stable already installed), Win 10 up to date.
Added the BEService_x64.exe from the BattleEye folder in the R6S folder to exceptions for the firewall, as well as the game itself.
Disabled the firewall when playing.
Reset BIOS settings, only XMP enabled, nothing else.
Closed any not important background apps
Disabled any ingame overlays (Ubisoft Connect, Radeon, Windows)
Checked file integrity
Reinstalled BattlEye

The error occurs on Vulcan & DX.

I also googled and did not find anything that helps. Please help, the game is unplayable for me and it is really annoying.

over 2 years ago - Ubi-SpaceCats - Direct link

@ronjambo09 Hey there! I am sorry to hear you're experiencing these crashes and error messages. I thank you for the detailed description of what you've tried so far, as it is quite helpful.

Beyond what you've told me, I'd need to look into your system files, so I kindly ask you to reach out to us via one of the methods below with copies of your MSINFO and DXDiag. Please include a brief description of your issue. (You can even just copy and paste what you wrote here, or send the link in the description).

Support Website
Twitter DMs
Facebook PMs

If you're contacting us through Twitter or Facebook, make sure to also include your Ubisoft username and email address, so that we can ensure we're looking at the correct account. 


Please let me know when you've done so, and I can check into your case. 😊

over 2 years ago - Ubi-SpaceCats - Direct link

@ronjambo09 Hey there, you are quite welcome! Did you happen to attempt the troubleshooting Ubi-Turtle sent you? Let me know if you're still having issues afterward, and I'll take a look deeper into your system files. 😊

over 2 years ago - Ubi-Mushy - Direct link

@ronjambo09 Hey there, apologies for the late response! I see you've continued troubleshooting through your support case, so I recommend continuing there so everything is in one place. Please feel free to reach out if you need anything else in the meantime.