Original Post — Direct link

i have recently reinstalled r6 on steam hoping to play with some friends and have come into and issue when it says there is a problem authenticating the ownership of the game even tho i have it purchased on steam can someone help please Beanss#6531 thats my disc if u know what to do

almost 4 years ago - TheWay - Direct link

@TillMister

Hello sir,

the issue still occurs for you?

over 3 years ago - UbiShoreman - Direct link
Moving to player support!
over 3 years ago - UbiShoreman - Direct link
Moving to player support!
over 3 years ago - Ubi-Karl - Direct link
Hey melowgaminguk,

Thanks for reaching out and welcome to forums!

Would you be able to kindly clarify exactly what happens when you attempt to launch the game? Also, are you playing using Vulkan or DX? And finally, are there any error messages you receive?

Let us know and we will get back to you as soon as possible!
over 3 years ago - UbiYubble - Direct link
Yes, that is an intended feature added in a recent patch!
about 3 years ago - UbiYubble - Direct link
Hey there,

Have you tried verifying the game files?
about 3 years ago - Ubi-Mark. - Direct link
Hello cadden3,

Thanks for reaching out!

In this case, I would suggest your friend to create a ticket on our support page.

Your friend can also contact us via social media: Facebook or Twitter.

Our team will be more than happy to investigate it further. If you have any additional questions, please let us know.
almost 3 years ago - Hapa_Fodder - Direct link

Aloha,

Think you're looking for: Settings/Controls/Alternative Interface mode set that to full

-Hapa

over 1 year ago - UbiStorm - Direct link

Hey there @Beansbaby123 . I'm sorry to see that you're getting this error when trying to play Siege! Sometimes, this error occurs when the game is being accessed from the wrong Ubisoft account. I recommend making sure that the correct Ubisoft account is linked with your Steam account. For more information on this error, please take a look at this guide. After ensuring that your accounts are linked up, if that error still pops up, go ahead and open a ticket with us on our Support Website or send us a DM on Twitter.

I have also gone ahead and moved this thread to the Player Support section, just in case you encounter any further issues!