Original Post — Direct link
I just played a game that was full and my team lost the first round. Then they proceeded to all leave, leaving me behind, is there anyway I can get back my elo from my team throwing?
over 3 years ago - UbiKoality - Direct link
Hey chronobreaker4! I'm sorry to hear that this happened. Support is not able to restore lost ranked points or adjust rank in any way, unfortunately. I do greatly apologize for the inconvenience or frustration this may cause! Please keep in mind you can always report these players in-game and to our support team.
over 3 years ago - UbiShoreman - Direct link
Hey Chrono, unfortunately I don't believe there's anything we can do to give you any ELO back in this particular situation.
over 3 years ago - Ubi-Viral - Direct link
Originally Posted by X519_vLoudzz
Hi, I’m absolutely frustrated right now I played a game today with absolutely no cheaters on either teams and then when I won my game I lost mmr and my teammates got their mmr. I really don’t know the meaning of this but please give back my mmr. And one more thing the mmr I lost that game isn’t the amount I usually lose either I lost way higher than my usual but please help me out with this problem because I’m really frustrated.
Sorry to hear that this happened. As advised by UbiKoality we are unable to restore the lost rank or adjust it in any way.
over 3 years ago - Ubi-Milky - Direct link
Hello TheVibingFlop07 thank you for your feedback on this.

Matchmaking in terms of rank goes by the location you are in and how many people play the game in that location.

If you believe you are coming across cheaters or DDoS hackers, the game will rollback the MMR you would have received for that match. Unfortunately we are unable to add or remove MMR manually, as it is handled by the game.

When it comes to matchmaking and MMR the Player Support area isnt able to help players with these issues if they are intended by the game but we understand your frustration.

The best thing I could suggest would be posting about your concerns in this section of the forum here, so it is checked by the community managers and devs - https://forums.ubisoft.com/forumdisp.../1079-Feedback